View Poll Results: Please rate your experience w/ BikeBerry.com: (You MUST post a review if you vote)

Voters
13. You may not vote on this poll
  • 5 - Excellent

    6 46.15%
  • 4 - Above Average

    4 30.77%
  • 3 - Average

    1 7.69%
  • 2 - Below Average

    1 7.69%
  • 1 - Poor

    1 7.69%
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  1. #1
    Join Date
    Aug 2006
    Location
    Moraga/San Luis Obispo, CA
    Age
    26
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    Default BikeBerry Reviews

    BikeBerry Reviews:



    Other Names: BikeBerry.com
    Website: http://www.bikeberry.com
    MBc Username: BikeBerry.com
    eBay Username:
    Products: Motorized Bike Engine kits

    Please reply to this thread only if you have purchased something from this vendor, and only reply once with your review. Make sure you take a look at the Vendor Reviews Rules.

  2. #2
    Join Date
    Dec 2008
    Posts
    65
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    5

    Default

    hello bikeberry.com is one of the best support people. they answer all your questions way before you even buy from them. i bought a micargi chopper from them and engine kit. my bike's a chopper about which some other said is not good to be bought but bike berry helped me out and assured everything from the bike is absolutely fine. they helped me put this massive chopper together thru emails that are over the count. its been quiet a while since i bought from them and they still help me with everything they can. fast n very reliable. i am glad i picked them. always will.

  3. #3
    Join Date
    Nov 2009
    Location
    East Texas
    Age
    34
    Posts
    1,379
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    5

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    I am happy with my purchase. I am a first time mo. bicycle builder. I bought the 48cc Grubee Skyhawk black painted engine and kit for about $150 shipped.

    I clicked on an ad at this or another mo. bic. site.

    I got everything promised, with lots of spare bolts, gaskets, spark plug, etc, and a long enough chain. There were photocopied instructions in English, surprisingly legible, though it did have some funny malapropisms, such as Tickle Button for primer bulb/button, and a description of the engine as a Roundhead Wingding. hahhaha.

    I didn't like the chain. It is a 415 style, wide with loose rollers floating on the pins. Maybe this is part of the design, but to me it looks like poor manufacturing.

    The muffler didn't fit due to bic. frame construction. This is fair, since its a therefore a "custom" build. I damaged the muffler and didn't expect a replacement without paying. They only offer the same black or silver "poo poo" pipe. They do not offer any with more flexible pipe or different configurations.

    The clutch lever was deformed and poorly assembled. I had to file out the arm's locating ring and press fit it onto the clutch activation rod. (the thing that pushes on the shaft inside the drive gear). I made it work, so I didn't ask for or order another, but I was miffed at the quality control from the motor factory, not bikeberry, since I didn't give them a chance to offer a replacement, but fixed it myself.

    I mounted an alternate muffler and test rode the bike today. I am pleased. The price seems fair. The product seems good. The email/chat service person was polite.

    I gave them a 4 because of the lack of alternate mufflers. Otherwise I'm fine with them. I feel they did not rip me off, because they might not have known the clutch arm part was bad.

  4. #4
    Join Date
    Nov 2009
    Location
    East Texas
    Age
    34
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    Excuse me. The clutch hand lever was fine, the clutch arm/lever on the gearcase area was deformed/poorly made. It resembled the mating surfaces of a windshield washer arm and post off a common car (little splines), but they did not readily fit.

  5. #5
    Join Date
    May 2009
    Location
    SoCAL
    Age
    28
    Posts
    1,140
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    5

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    bought a black 80cc skyhawk from bikeberry... $149 shipped. It came in a timely manner so I bought another in silver just in case they ban them next year.

    I gave them a 5

  6. #6
    Join Date
    Sep 2008
    Age
    67
    Posts
    229
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    1
    Thanked 3 Times in 2 Posts
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    5

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    I called them, they said they had a recoil starter for a HuaSheng 4 cycle engine. I mailed them a M.O. for 29.99, which included 10.00 freight...What I received is a recoil starter for a 2 cycle HT engine....I called and the person who answered seemed to know nothing. He did state that they would accept a return if I return it, freight paid of course, and they would deduct a 50% restocking fee....So I might as well throw this part from them in the garbage....Screwed again.

  7. #7
    Join Date
    Nov 2008
    Posts
    410
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    Ordered a new gas tank from Bikeberry and got it quickly and for a good price.

    Well done!
    Mike Frye -the bike guy

  8. #8
    Join Date
    Aug 2010
    Posts
    122
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    3

    Default

    Ive ordered three engine kits from them, and whenever Im asked about where to buy an engine I always pass along there website.

    The first two kits arrived to my home quickly as expected with no damage to them.

    The third arrived quick also but it was the wrong engine size, I sent them an e-mail about the problem and they actually called me and said i could return it for an exchange. But since I was excited to get my build going I installed the kit, it was a 48cc engine instead of an 80 cc I had ordered.

    I gave them a 4 only because they did not read the details of my order properly, but there phone call made my day and I would most certainly order from them again.

  9. #9
    Join Date
    Feb 2011
    Location
    CLEARFIELD!!! Pennsylvania
    Age
    37
    Posts
    71
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    3

    Default

    Ordered my kit from Bikeberry.com, 66cc/80cc.

    I paid with google checkout. There are some bugs to work out there. My account was deducted by google but the order was never placed with bikeberry. I had a hard time getting through to bikeberry customer service. I left several messages and the called back a week later. I could have sworn that the guy that called me was the same guy that did the instructional video. Maybe this is a one man show with the support of an online marketing firm? Well anyway. The guy was nice and apologized. He put my order through right away and gave me free rush shipping to make sure I got ASAP.

    I cant compare them with any other vendor since this was my first time. So I gave them a vote of "average".

    I would use them again. The google checkout thing is no big deal. I would just use another method. And as far a waiting to hear from them, If it is a one man show then more props to him. He could have had a death in the family or something. you never know.

  10. #10
    Join Date
    Aug 2010
    Location
    Massachusetts
    Age
    61
    Posts
    297
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    My items were shipped quickly, at a fair price. I'll buy from them again.

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