SpookyToothCycles Reviews

[Tom]

SpookyToothCycles Reviews:

Other Names: Spooky Tooth, Roland
Website: http://www.spookytoothcycles.com/
MBc Username: Spooky Tooth
eBay Username:
Products: Engine kits, parts

Please reply to this thread only if you have purchased something from this vendor, and only reply once with your review. Make sure you take a look at the Vendor Reviews Rules.

[skyl4rk]

I bought a bicycle / motor kit, got the partial assembly option. The box arrived with a hole in it (fault of shipper) and a part was missing. Spookytooth replaced the part promptly. Assembly was easy, most of the work was already done. Buying a bike kit was an easy way to get on the road and the price is not bad. I would do business with Spookytooth again.

[Pablo]

* What you rated the vendor (scale of 1-5) 4
* What items you purchased - Hoop kickstand
* Shipping time - standard, no issues
* The vendor's support for their products - no issues
* Ease of transaction - website is a bit clunky (ours is too), but I don't really like the password thing. Naturally I lost the password and have asked the system to email it to me, (twice) but I've never got an email.

[hellbilly]

I purchased 2 engine kits from Roland,. They both work fine on my Nirve Switchblade Choppers. I found Spooky Tooth's customer service to be outstanding. When I needed parts they shipped out promptly. They know thier business.

[try1897]

Quick service and good prices what else is there to say . They are good people. The only problem I have is with there web site. When I log on it goes too a movie of a dude riding thru town and my old computer takes forever to load and get past all that c**p and down to buisness.I can't seem to bypass the movies I don't want to watck . Other than that I give them an eight.... T ...in.....W.V.

[Mountainman]

I also have a very slow connection with my computer - couldn't find the time to get into their site --- called them on the phone - wasn't easy - when I did get them - connection lost once - tried again - got my part ordered - kickstand - asked about another part I was interested in - all the gentleman could tell me was that he didn't know much about the -part- speedometer - but - was sure that it was high quality - I didn't order the speedometer.. Kickstand came later than I was told that it would. All in all a rating of C seems to cover it -- would I order again - yes - but - not expecting a whole lot... Happy Riding from - Mountainman

[Pablo]

Spooky Tooth was a bit slow to ship. But average/reasonable. My expectation is that a company ship that day or the next.

The product was exactly as expected for a reasonable price so good there.

My beef is with their log-in scheme. I don't like creating yet another password. Naturally I lost/forgot the password (my issue, I know) but I emailed them twice for login and never got a response. I can't login now, unless I create a new login. Sort of an artificial barrier for customers.

I really want to like Spooky Tooth!

[lordoflightaz]

Review of SpookyTooth Cycles:

Product: "49cc Bike Engine Kit and Alloy Center Kickstand" Engine looks good, if not exactly like the pic on their website, at the time. It runs well
Customer Service: I had an issue ordering and it was resolved in that I could have ordered just the kit over the phone. I bought something else that resolved the issue for me.
Technical Service: The instructions that came with the engine were bad, SpookyTooth provides anddtional instructions that are a bit better but still hard to really understand.
Ordering: I had issues trying to order on the web. Their promotion at the time was free shipping. Since I could not pick a shipping method it would not let me place an order.
Website: Site is nice not overly complex. It is a bit slow but works. The forum is a nice addon and provides support.

Overall: These folks are involved in the bike community in Arizona and were involved in legislation that helped define what is a "motorized bike". It seems that they changed engine kits since I purchased mine. Just dumped the old line and now have a different kit. If they have something I might buy it from them, but will be sure to check elsewhere as well since price is a consideration.

[BirthNight]

I decided to order some parts from SpookyToothCycles a couple of weeks ago. I ordered a space master-link, a new 415 chain and the round analog speedometer. I was having a problem with the site's order form (I think my computer's fault) so I called them. Much to my surprise, I spoke with a friendly, English speaking representative who kindly asked if she could take my order over the phone. She was very nice and didn't try to up-sell. She emailed an order confirmation and the package was shipped the very next day. I got a tracking number as well and the package arrived before the expected shipping date. The analog speedometer broke during installation (that was probably my fault ). It was only 15$, so big deal. I gave SpookyToothCycles a 5 out of 5 for great customer service, fast shipping and no hassles. I think I'm going to order a spare spark-plug, spare CDI and a spare 415 chain. That way when they inevitably break, I won't have to wait for shipping and all that.

One other thing - while on their site I was introduced to DeathRace. This is exactly what I'd been dreaming about! A real motor-bike race! I don't think I can make it this year on such short notice (school/work). But I'm definitely going to try to make it to DeathRace2010. I can't wait; go to their site and watch the video. AWESOME!

[cspaur13]

bought cns carb here. only site that sells it that cheap. packed pretty well. shipping time was alright. cns cab wasent that great though and i think it helped my engine sieze up. but thats not spokytooths problem. grubee makes them so its there fault.
thanks,
cody